“I had been feeling for some time that my accountant wasn’t doing all he could for me so I decided to approach Matt Upex one evening. He made me feel comfortable and didn’t big himself up or put pressure on me to change accountants then and there. Rather, he asked me what service I was getting at the moment and then asked me if I’d be prepared to meet him for an hour to have a chat about things. I agreed and left the meeting utterly impressed and before I knew it, Matt deservedly had yet another client!
“I honestly cannot recommend highly enough, the calm and methodical skill with which Matt apples his profession. I have full trust that he is working towards my best interests at all times and have never once had to question his professional advice or opinions. I look forward to a long and prosperous working relationship.”
Dr Jolyon Hibbins, Thrive Chiropractic
Many thanks for talking me through the draft accounts for Wiltshire Farm Foods Peterborough. I found it very helpful in assisting my understanding of how the business has performed in its first year.
I look forward to the future success of the business and to our continued, very positive working relationship.
I must also add my personal thanks to Jodie North, who has worked tirelessly to support me in my first year. Jodie has been extremely helpful and constructive and professional in her approach, and the actual support she has provided to me and WFF Peterborough.
Geoff Plummer, Wiltshire Farm Foods Peterborough
“The services Moore Thompson provides to us are top notch. We know that our finances are all under control thanks to the excellent team lead by Matt Upex. Moore Thompson do our audit, tax advice, payroll, training and book keeping for us at a fair price, while covering lots of costs with savings and efficiencies. We would be happy to refer them to any of our business or personal contacts.”
Gordon Hunter, Lincolnshire Community Foundation
“Myself and Lisa would like to thank you for all your hard work since we made the switch to your firm.
Since starting Classic Interiors we have faced some difficult challenges with our previous accountants and seemed doomed to frustrating hours of preparing accounts with no real value. The last company were so late in doing everything that we had experienced fines through no fault of our own.
We are very organised as a company and are so relieved to have found accountants that are organised, disciplined, knowledgeable, friendly and willing to accommodate our ever changing needs as we expand. Nothing has been too much trouble and now we are in front of the curve due to timely accounts and management information that is relevant.
We also have another business and Lisa is running a trust and again everything has been prepared quickly and seamlessly, even though these were in a pickle due to the previous company.
I would highly recommend Moore Thompson to anyone who is need of an accountant and have already passed their information to others.”
Classic Curtains Limited
“I am writing to you personally to congratulate you and your team on being named one of the UK’s top 100 accountancy firms on the 50 + 50 list, which is put together annually by Accountancy Age. What a wonderful achievement, you deserve to be extremely proud. Please pass on my congratulations to everyone involved.”
The Rt Hon John Hayes CBE, MP South Holland and the Deepings
I recently visited Mark to discuss using his services for my company.
Within minutes, he asked a few questions and did some quick research and then made me aware of some issues that needed dealing with as a matter of’ urgency.
His prescribed diagnosis and recommended course of action, that I followed, saved me potential costs of around 1,000.
I am grateful for his knowledge and honesty in dealing with this situation and preventing further potential issues and costs.
I would have no hesitation in recommending his services to anybody else.
‘Always look on the BRIGHT side of life.’
Julian Bright, Bright Insight Ltd.
“It was great to meet you and I left very impressed with your knowledge on auto enrolment and NEST and how you/Moore Thompson have embraced auto enrolment and been proactive in developing a really good service for clients. Your view chimes with ours that most employers will want their accountant/payroll provider to help them comply with auto enrolment and set up and run NEST. I think you’ve got the right proposition at the right price. As you know, in NEST you have access to a high quality, government linked, pension scheme that will remain available to all of your clients, throughout the ‘staging’ time period.
It was great to hear that your proactive stance on auto enrolment is already helping Moore Thompson to attract new payroll clients, as well as increase revenues from existing clients. I’m sure this will continue. If you would like NEST input to any of your marketing events or communications or to be one of our case studies do let me know.”
Graham Davey, NEST Corporation
A quick note to say thank you to Moore Thompson for the services provided last year.
Matthew and Hazel have brought significant value to myself and my wife and we are extremely grateful for all their efforts.
Looking forward to doing further business with you in the future
“Moore Thompson has been excellent on everything they have done for me could not have a better to have done my accounts, marvellous company.”
“I would like to say what a wonderful idea it was to set up the Forum and it has been invaluable for small charities. I have learnt so much from the meetings and met some wonderful people.”
Michele Franks, Lincolnshire ARK
“When instructing an expert, you hope that they are professional, cost-effective and able to respond to their instructions within a reasonable period of time of being instructed.
“It was refreshing to work with an expert who was promptly able to take charge of the issues that required their input and to offer a service that went beyond our initial instructions and expectations.
“The report prepared by Ken Maggs was carried out in good time and was prepared comprehensively, but in a format easy to understand. Whenever I am asked to put forward potential experts in the field of forensic accountancy, Ken Maggs is inevitably on the list.”
Roger Terrell, Terrells LLP Solicitors
“Dear Tim, John and I would like to thank you and the staff at Moore Thompson, and prior to that Ground & Co, for looking after our affairs for the last 57 years”
Jean M. Woodhead
“Following my meeting with Matthew I should like to take a moment to thank Moore Thompson and in particular Matthew. He continues to answer all our questions efficiently and in a helpful manner.
I appreciate the flexibility your people have demonstrated and the support they have offered to me to get my business off the ground. I look forward to working with you through into the next tax year and hopefully beyond.”
Samuel Lewis, Wincor Nixdorf International GmbH
Paul Johnson has a straightforward reason for why his firm has been a Moore Thompson client for three decades: “If something works for you, why would you want to change it?”
Moore Thompson’s Mark Hildred has been advising Holbeach-based Terry Johnson Ltd since Paul’s father Terry set up the business in 1986 and has seen some significant developments in that time.
While the firm’s workforce has remained at around 20 since it was founded, the firm’s client base has steadily grown and now includes businesses across the UK as well as in Europe and Australia. In 1993, the company bought another local company, Swift Lift, and under that name manufactures a range of agricultural and industrial elevators and conveyors along with the Todd sugar beet cleaner loaders
It also carries out sub-contract manufacturing work, including guillotining, drilling, sawing, welding, painting and final fitting, and deals in second-hand machinery.
With plenty going on in the business, Paul, now the firm’s sales director, appreciates the way that Mark and the wider Moore Thompson team “are always at the end of the phone”, particularly when there’s a query or problem.
Moore Thompson also provides year-round support with services including payroll, year-end accounts and looking after the directors’ pensions and Paul expects the firm to become involved in auto-enrolment implementation at Terry Johnson.
Alongside that ongoing support, Moore Thompson also steps in to provide advice on specific or one-off issues. For example, at one point Terry Johnson’s previous bank sought to reduce the company’s overdraft facility, which would have had serious implications for the business, but Moore Thompson provided financial data that led the bank to rethink.
It’s that kind of service that leads Paul to say: “We cannot fault Moore Thompson – they are always there when we need them with good sound advice and the skills to back the advice up.”
Paul Johnson, Terry Johnson Ltd
Trust is a factor that shouldn’t be underestimated in any relationship, especially the one between a business and its accountancy firm. This is particularly true when the relationship is as longstanding as the one between AbbeyPrint Limited and Moore Thompson, which began more than 30 years ago.
In that time, AbbeyPrint Limited has grown to become one of the largest colour lithographic printing companies in South Lincolnshire, as well as the area’s leading independent supplier of office products, business machines, office furniture and computer consumables.
The team at Moore Thompson have always been on hand to provide advice, which means they know the company inside out.
“That is a major benefit,” says managing director Helen Slinger. “I trust Moore Thompson as we have worked with them for so many years.”
In addition to handling the end of year accounts, Moore Thompson helped every step of the way during a management takeover, advising on issues such as shareholder agreements.
The accountants also assisted when AbbeyPrint Limited purchased the adjoining premises – advising on the tax implications and the best way to do it – and through the recession, by looking at ways the printing company could promote its products and improve its profitability.
“If we have any queries from the financial side, Moore Thompson is always our first port of call,” says Helen Slinger.
“I would not hesitate to recommend Moore Thompson to a new customer who was in need of an accountant, as we have always got on well with them and they have done well by us.”
Helen Slinger, AbbeyPrint Limited
“Ken has a rare in-depth knowledge of the FSA’s client money rules and understands the measures necessary to comply with them. His sympathetic approach to CASS audits is realistic and informed, but remains helpful.”
Jim Dart ACSI, Cert CII, Cert PFS, Managing Director at Dart Compliance Ltd and Associate at Bluerock Consulting Ltd
“When working together or referring a client to Ken I have always found his knowledge, support and understanding invaluable in getting the right outcome for the client.”
James Storr, Specialist Education Relationship Manager Lloyds Bank Plc – East Midlands & South Yorkshire Area
“Craig has been a fellow member of a business club I have been regularly attending for nearly 3 years. There are many more memorable professions than Accountants, however Craig’s depth of knowledge, memorable stories and succinct descriptions of how a simple piece of advice from his company, can save Tens of Thousands of pound, certainly get my attention.
In my experience, many accountants struggle to translate the vast knowledge they have, into useful and actionable advice and planning for the business owner.
With Craig Reid, this could not be further from the truth! A very impressive, genuinely warm and likeable person who has destroyed my stereotypes of accountants for good!”
“I wanted to thank you in writing for the amazing way you helped me to sort out the problems caused by my previous accountant.
With only a few days to go before the April tax deadline you gave me the guidance I needed and took on the work I didn’t have the time or knowledge to tackle. Only through your efforts was the deadline achieved.
I will certainly recommend your services to others, confident that you will give them sound advice and save them unnecessary stress.”
DB Sound and Vision
“I would just like to thank you and your team for the professional and efficient way you helped bring Stan’s tax affairs up to date.
In the future, when I come across people who are in need of an accountant or tax advisor, I will definitely point them in your direction.”
“I am very pleased to say that you have supplied a quality service, with effective accounts information which will help me to make key decisions which will help my company in the future. The exchange from my existing accountant was undertaken with your customary polite and professional nature.
I have no doubt that your advice and service will benefit my company as it grows and it will be my great pleasure to refer you into any client, who in the future requires this professional, polite & knowledgeable service.”
Sphere Risk – Health & Safety Management Ltd.
“I thought I would take a moment to put down in writing the help you and your team have given me over the last year or so.
When I restarted VSS you sat down and very carefully advised me on the best way to move my business forward to reduce my tax liability and maintain a good cash flow.
Whenever I ring your offices the advice I get is simple to understand and very helpful.
I have and will continue to recommend your firm to my customers who want a more pro-active accountancy firm.”
Vital System Services Ltd
“You are a star! I didn’t like to ask for a quick turnaround again but you did it anyway, so thank you. Why would I ever want to do payroll inhouse! ”
Links Labels & Tapes
“Please pass on my thanks to Sandra for working with us during this difficult time as we are trying to automate our payroll as much as possible.”
Sentinelle Security Services Ltd
“I would also like to take this opportunity to thank you for the efficiency with which our payroll service is being run. I believe this has been of benefit to the company and was instrumental in regaining a valued member of staff. The ‘large’ garage franchise he left me to join last year were unable to pay him on time and correctly work out the overtime owed on many occasions.
Again, my thanks for your excellence in this. ”
Favell’s Garage Ltd