{"id":27670,"date":"2025-04-22T13:07:27","date_gmt":"2025-04-22T13:07:27","guid":{"rendered":"https:\/\/www.moorethompson.co.uk\/?p=27670"},"modified":"2025-04-22T13:07:27","modified_gmt":"2025-04-22T13:07:27","slug":"why-rti-is-still-causing-payroll-headaches-and-what-you-can-do-about-it","status":"publish","type":"post","link":"https:\/\/www.moorethompson.co.uk\/mt-pay\/payroll-press-articles\/why-rti-is-still-causing-payroll-headaches-and-what-you-can-do-about-it\/","title":{"rendered":"Why RTI is still causing payroll headaches \u2013 and what you can do about it"},"content":{"rendered":"<p>If you have found yourself tearing your hair out over PAYE discrepancies or HM Revenue &amp; Customs (HMRC) queries that seem to go nowhere, you are not alone.<\/p>\n<p>Real-Time Information (RTI) reporting was introduced by HMRC in 2013 to modernise payroll and make tax processing more efficient.<\/p>\n<p>While it largely succeeded in digitising PAYE, it has not been without its problems, problems that are still being felt over a decade on.<\/p>\n<p>So what is going wrong, and more importantly, what can you do to protect your business from the fallout?<\/p>\n<p><strong>The problem with RTI<\/strong><\/p>\n<p>Under RTI, payroll information must be submitted to HMRC every time employees are paid, usually weekly or monthly.<\/p>\n<p>This includes earnings, tax, National Insurance and other deductions. In theory, this gives HMRC up-to-date information and reduces the risk of errors.<\/p>\n<p>Hoowever, recent findings from the Chartered Institute of Payroll Professionals (CIPP) have shown that the reality can be much messier.<\/p>\n<p>Their 2024 report highlights multiple systemic issues, including:<\/p>\n<ul>\n<li>Employers receiving incorrect PAYE charges with little explanation<\/li>\n<li>Limited visibility over what HMRC holds compared to what businesses have submitted<\/li>\n<li>Long-standing disputes \u2013 with some unresolved for more than two years<\/li>\n<li>HMRC agents unwilling or unable to assist due to internal pressures<\/li>\n<\/ul>\n<p>With the upcoming expansion of RTI to include real-time reporting of Benefits in Kind (BIK) by 2026, concerns are growing about whether the current system is fit for purpose.<\/p>\n<p><strong>What this means for your business<\/strong><\/p>\n<p>When RTI data goes wrong, the consequences can be frustrating and expensive.<\/p>\n<p>Incorrect tax liabilities, wasted admin time, and unresolved queries can put a real strain on your team, especially if you are trying to sort issues with little feedback from HMRC.<\/p>\n<p>Inaccurate payroll reporting can also put your business at risk of compliance issues or penalties, even when the mistake is not your fault.<\/p>\n<p><strong>How our payroll team can help<\/strong><\/p>\n<p>Working with our experienced payroll team means:<\/p>\n<ul>\n<li>Your RTI submissions are accurate, timely and compliant<\/li>\n<li>Discrepancies can be identified early before they spiral into long-term problems<\/li>\n<li>You will have experts on hand to chase HMRC and resolve issues efficiently<\/li>\n<li>You can stay ahead of the curve as changes like benefit reporting come into force<\/li>\n<\/ul>\n<p>We take care of the technical side of payroll, so you can focus on running your business.<\/p>\n<p><strong>If you are tired of battling RTI errors or want to futureproof your payroll processes, <a href=\"\/contact-us\/\">contact our team today<\/a>.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you have found yourself tearing your hair out over PAYE discrepancies or HM Revenue &amp; Customs (HMRC) queries that <a href=\"https:\/\/www.moorethompson.co.uk\/mt-pay\/payroll-press-articles\/why-rti-is-still-causing-payroll-headaches-and-what-you-can-do-about-it\/\" class=\"more-link\">&#8230;<span class=\"screen-reader-text\">  Why RTI is still causing payroll headaches \u2013 and what you can do about it<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":27671,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[5],"tags":[],"class_list":["post-27670","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-payroll-press-articles"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Why RTI is still causing payroll headaches \u2013 and what you can do about it - MT Pay<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.moorethompson.co.uk\/mt-pay\/payroll-press-articles\/why-rti-is-still-causing-payroll-headaches-and-what-you-can-do-about-it\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why RTI is still causing payroll headaches \u2013 and what you can do about it - MT Pay\" \/>\n<meta property=\"og:description\" content=\"If you have found yourself tearing your hair out over PAYE discrepancies or HM Revenue &amp; Customs (HMRC) queries that ... 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