Watch out! Fake HMRC emails are about

Moore Thompson has noticed a marked increase in the number of clients receiving suspect email from HM Revenue & Customs (HMRC).

While some of these may well be genuine, most are not and are designed to trick you into thinking otherwise.

To help you stay safe from fraudsters, we have compiled a quick guide below:

HMRC emails will never:

  • notify you of a tax rebate
  • offer you a repayment
  • ask you to disclose personal information such as your full address, postcode, Unique Taxpayer Reference or details of your bank account
  • give a non-HMRC personal email address to send a response
  • ask for financial information such as specific figures or tax computations, unless you’ve given us prior consent and you’ve formally accepted the risks
  • have attachments, unless you’ve given prior consent and you’ve formally accepted the risks
  • provide a link to a secure log in page or a form asking for information – instead HMRC will ask you to log on to your online account to check for information.

Fraudsters target multiple people at any one time so be cautious of emails that have generic greetings such as ‘Dear Customer’. HMRC emails will always:

  • usually use the name you have provided to them, other than where you sign up to HMRC subscription services
  • always include information on how to report phishing emails to HMRC.

If you suspect that you have received a fraudulent email from HMRC, report it to

For more information on HMRC phishing emails and bogus contact, please click here.

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Posted in Payroll Press Articles.